The Customer Service Rep supports customers with billing and service support under the supervision of the Woodland Operations Manager.
Essential duties include serving as the main contact for customer inquiries, performing credit checks, updating account information, coordinating with branch staff, managing invoices and billing, and preparing account aging reports for collections. Attendance is required, and additional duties may be assigned.
Qualifications include basic math, reading, and writing skills, strong communication, organization, proficiency in MS Office, and a High School Diploma or GED.
Work environment involves an office setting with moderate noise, requiring the ability to sit and work at a computer for up to 8 hours daily.