La Clinica de Familia LCDF is a FQHC with several locations in Southern New Mexico. For over 40 years La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for which is to empower and enrich families individuals and communities by providing quality medical dental behavioral health and educational service for people of all cultures
Non-exempt
15.35
Job Summary
Responsible primarily for maintenance of medical records and respective patient information ensuring confidentiality and safe-guarding and in compliance with applicable LCDF policies and standards. Also assists with other front office functions especially providing effective customer service to patients at assigned clinic
Core Competencies
Excellent communications skills demonstrate courtesy and respect bilingual EnglishSpanish required
Must have excellent phone etiquette
Must possess excellent time management skills
High attention to detail with high degree of organization
Must be self-initiating and adaptable with ability to communicate to a variety of staff members
Must exercise excellent judgement
Must maintain a high level of confidentiality
Must be able to work well under pressure and with minimal supervision
Good organization and analytical abilities
Exceptionally strong customer service communication and interpersonal skills.
Advocate for positive patient experience.
Good basic math skills.
Basic office skills- ability to use windows based software copier fax machine etc.
Demonstrated ability to treat patients with respect dignity and culturally appropriate.
High level of flexibility.
Demonstrates competency in basic computer skills
Job Requirements
High school graduate or equivalent andor completion of a medical terminology course.
One-year experience in a records department preferred.
Ability to work in high stress environment
Benefits
Health Insurance - PPO
Dental Insurance
Vision Insurance
401K with employer matching
Life and AD&D Insurance
Short Term Disability
Long Term Disability
Supplement Life Insurance
Paid Time Off PTO
Holidays
9Education Reimbursement
Cafeteria Plan
Employee Assistance Program
Travel Reimbursement
13-03-644-03INDEL