The Customer Service Representative supports the sales team by managing aging, claims, and document requests, ensuring accurate and timely invoicing by monitoring shipped orders and collaborating closely with sales. Responsibilities include processing invoices, resolving accounts receivable issues, updating spreadsheets, supporting shipment of samples, and handling customer documentation and complaints. The role requires strong organizational, communication, and customer service skills, with knowledge of citrus sales and basic accounting. Preferred qualifications include an associate degree, office experience, and proficiency in Microsoft 365. This office-based position involves prolonged sitting, computer use, and light physical activity, with occasional extended hours and weekend work. Upholding values of excellence, accountability, transparency, and stewardship is essential.