Customer Service Rep - HIRING ASAP!

Genesis Marketing has openings for full time Customer Service Representative working with our Team. This representative will be responsible for meeting directly with external customers and clients regarding services. Representatives provide professional presentations, and documents of services.

· Respond to customer inquiries

· Provide professional customer service

· Ability to handle routine work tasks performed in a structured environment

· Consistently meet established performance and quality standards

· Perform miscellaneous job-related duties as assigned

• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Maintain customer service related information for customer accounts
• Ensure quality customer service and customer satisfaction
• Maintain customer service voicemail and return customer calls
• Provide customers with superior customer service
• Provide customer service for internal customers
• Capturing customer information and answering customer inquiries
• Resolve inbound customer calls regarding account
• Take customer orders and provide high-quality customer service
• Make out going customer service calls
• Work with customer service manager to ensure proper customer service
• Resolve any customer service issues
• Answering inbound calls and providing excellent customer service
• Provide customer support and handling customer inquiries
• Combining excellent customer service skills
• Assure quality customer service to all customers
• Provide exceptional customer service to all customers
• Provide superior customer service with all customer interactions

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