Customer Service Rep - Clarkston, WA

Lincare Holdings

Clarkston, WA

JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Customer Support/Service, Customer/Client Research, Demographics, Order Processing, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Systems Analysis, Training/Teaching
LOCATION
Clarkston, WA
POSTED
30+ days ago

Offering $17.13 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services * Documents calls in computerized record keeping system * Enters customer orders in computerized system * Verifies and updates demographic information such as address and telephone number in computerized records

Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. AA/EOE, M/F/Disabled/Veterans


About the Company

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Lincare Holdings