Customer Service Rep

Mr. Handyman

Clarksburg, Maryland

JOB DETAILS
SKILLS
Apple iPad, Commercial Construction, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Driver's License, General Handyperson, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Word, Multitasking, Organizational Skills, Residential Construction, Sales, Speech Technology, Staff Motivation, Voice Mail
LOCATION
Clarksburg, Maryland
POSTED
1 day ago

We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.  

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and the juggling multiple office priorities.  

We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We are experiencing unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Reps with experience.  Due to substantial customer contact, a clear voice with strong communication skills is a requirement. 

At Mr. Handyman, we do quality work in nice homes and commercial buildings, and we need experienced, motivated, and organized staff members who can work directly with our customers to successfully complete current projects and open doors to future projects.  To be considered for this position, you must:

Skills/ Requirements Job duties include, but are not limited to:

  • Answer phone and schedule appointments
  • Check email and voice mail for messages and return calls
  • Review schedule for day/week
  • Communicate and review jobs with service technicians
  • Make appointment confirmation calls
  • Make follow-up calls
  • Data entry with 45 wpm typing skills
  • We use Microsoft Office, so a working knowledge of Word and Excel is a requirement
Compensation: $15-$17 hourly




Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

About the Company

M

Mr. Handyman

For over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. For those select individuals who make the cut, we offer a competitive, independent work environment where our employees have the ability to control their earnings and their futures.

*NOTICE: Mr Handyman LLC is the franchisor of the Mr Handyman® franchised system. Each Mr Handyman® franchised location is independently-owned and operated by an independent franchisee that conducts his or her own professional cleaning service under the Mr Handyman® brand. As a service to its hundreds of independent franchisees throughout the nation and abroad, Mr Handyman LLC lists on this website the employment opportunities available throughout the Mr Handyman® franchised network so those employment opportunities may be conveniently found by interested parties at one central location. In each and every instance the only employer will be the independent franchisee who has listed its available position(s) on this website. Mr Handyman LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. *Each independent franchisee hires and determines the terms and conditions of employment for its own employees, accordingly benefits and employment practices vary by location.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Construction - Residential & Commercial/Office
FOUNDED
1996
WEBSITE
https://www.mrhandyman.com/