We are seeking a Part-Time Customer Service Representative to deliver exceptional service, enhance customer satisfaction, and build strong relationships.
The role involves managing customer inquiries via calls, emails, and web, providing updates on project progress, and scheduling work to meet KPIs. Responsibilities include responding to questions, following scripts, updating databases, and ensuring customer follow-up.
Ideal candidates possess excellent communication, problem-solving, and interpersonal skills, with previous customer-facing experience and proficiency with office tools. A high school diploma or equivalent is required, along with reliable transportation and team-orientation.
Benefits include competitive pay at $30.50/hour, career development, paid time off, pension scheme, 401(k), life insurance, and holidays.