Customer Service & Order Processing Specialist

Pacific Advisory Service

Lexington, KY

JOB DETAILS
JOB TYPE
Full-time
LOCATION
Lexington, KY
POSTED
29 days ago
A leading distributor of factory automation components is seeking a Customer Service & Order Processing Specialist to join our Lexington branch. 

This entry-level role supports customer service, order processing, and ERP operations while building a strong foundation for career growth.

Key Responsibilities
•    Process customer orders and prepare quotes using the ERP system 
•    Communicate with customers via email and provide timely support 
•    Source and procure parts based on customer requirements 
•    Track orders and coordinate with vendors, logistics, and internal teams 
•    Maintain accurate records of orders, quotes, and customer data 
•    Assist in resolving routine order and shipment issues

This role offers a clear path to advancement into an Inside Sales position based on performance and development.

    Strong attention to detail and willingness to learn 
•    Excellent communication and customer service skills 
•    Basic computer skills (Microsoft Office, ERP systems) 
•    Ability to multitask in a fast-paced environment 
•    Team-oriented with a professional attitude

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About the Company

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Pacific Advisory Service