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Customer Service & Office Support Specialist

INTERACTION 24 LLC

Sumter, SC

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Support/Service, Data Entry, Dental Insurance, Detail Oriented, Develop and Maintain Customers, English Language, Health Insurance, Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multilingual, Order Processing, Organizational Skills, Presentation/Verbal Skills, Purchase Orders, Resolve Customer Issues, Sales Support, Spanish Language, Training/Teaching, Wholesale Industry, Writing Skills
LOCATION
Sumter, SC
POSTED
30+ days ago
Benefits:
  • Dental insurance
  • Health insurance
  • Training & development

Job Description


InterAction24 is partnering with a growing company in Hollywood, FL to hire a Customer Service & Office Support Specialist for a full-time, direct hire opportunity.


This is a stable, long-term role within a small, fast-paced office environment. The ideal candidate is detail-oriented, reliable, and comfortable handling a mix of customer service, data entry, and administrative responsibilities.


If you're someone who enjoys structure, consistency, and being part of a tight-knit team — this is a great opportunity.


Key Responsibilities


  •  Handle inbound customer inquiries via phone and email (orders, shipments, product availability) 
  •  Enter and process customer orders, purchase orders, and inventory data accurately 
  •  Resolve customer issues and follow up to ensure completion 
  •  Maintain organized customer and vendor records 
  •  Support the sales team with order tracking and communication 
  •  Draft professional emails and internal correspondence 
  •  Assist with general office duties (filing, scheduling, documentation) 
Requirements


  •  Bilingual (English / Spanish) required
  •  2+ years of experience in customer service, data entry, or office support 
  •  Proficiency in Microsoft Office (Excel, Word, Outlook) 
  •  Strong attention to detail and accuracy 
  •  Comfortable speaking with customers (phone interaction ~20–30% of role) 
  •  Strong written and verbal communication skills 
  •  Reliable and professional with a strong work ethic 
Preferred (Nice to Have)


  •  Experience in wholesale, distribution, or logistics environments 
  •  Experience working in a small office setting 
Why Join


  •  Full-time, stable position (not contract) 
  •  Benefits included 
  •  Consistent Monday–Friday schedule 
  •  Opportunity to grow within the company 
Apply Today


If you’re looking for a stable role where you can contribute and grow, we’d love to hear from you.

About the Company

I

INTERACTION 24 LLC

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