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Customer Service Manager - State Farm Agent Team Member

Nikki McCauley - State Farm Agent

Roswell, GA

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JOB DETAILS
SKILLS
Calendar Management, Communication Skills, Customer Relations, Customer Service Management, Customer Training, Dental Insurance, Detail Oriented, English Language, Farm Management, Financial Services, Health Insurance, Insurance, Lead Generation, Marketing, Multilingual, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Spanish Language, Team Player, Training/Teaching, Vision Plan, Writing Skills
LOCATION
Roswell, GA
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Competitive salary
  • Health insurance
  • Training & development
  • 401(k)
  • Dental insurance
  • Opportunity for advancement
  • Vision insurance

ROLE DESCRIPTION: 
BILINGUAL ENGLISH AND SPANISH REQUIRED FOR THIS ROLE.

Are you outgoing and customer-focused? Do you enjoy working with the public? Do you speak English and Spanish? If you answered yes to these questions, working in this role for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
BENEFITS:
  • 401K
  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency

About the Company

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Nikki McCauley - State Farm Agent

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