Customer Service Manager - State Farm Agent Team Member

Tyler Engquist - State Farm Agent

Maple Grove, MN

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JOB DETAILS

SKILLS

Community Support, Customer Escalations, Customer Experience, Customer Relations, Customer Service Evaluation, Customer Service Management, Customer Support/Service, Customer Training, Detail Oriented, Farm Management, Insurance, Leadership, Mentoring, Operations, Organizational Skills, Policy Implementation, Problem Solving Skills, Resolve Customer Issues, Revenue Growth, Training/Teaching, Tuition Fees

LOCATION

Maple Grove, MN

POSTED

4 days ago

Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Wellness resources

ROLE DESCRIPTION:
As a Customer Service Manager with Tyler Engquist's State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.

QUALIFICATIONS:

3-5 years of experience in customer service.
Leadership and organizational skills.
Communication and problem-solving abilities.

Customer Service Manager - State Farm Agent Team Member

Tyler Engquist - State Farm Agent

Maple Grove, MN

About the Company

Tyler Engquist - State Farm Agent

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