Customer Service Manager - State Farm Agent Team Member

Bryan Ross - State Farm Agent

Chandler, AZ

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JOB DETAILS

SKILLS

Billing, Calendar Management, Communication Skills, Community Relations, Customer Relations, Customer Service Management, Customer Support/Service, Customer Training, Farm Management, Field Sales, Inside Sales, Insurance, Lead Generation, Licensing, Life Insurance, Marketing, Meet Sales Quota, Multilingual, Needs Assessment, Presentation/Verbal Skills, Promotional Programs, Property Insurance, Retail Sales, Sales, Sales Management, Spanish Language, Telemarketing, Training Program, Training/Teaching, Writing Skills

LOCATION

Chandler, AZ

POSTED

30+ days ago

Benefits:

Bonus based on performance
Opportunity for advancement
Paid time off
Training & development

Position Overview

Do you have aspirations to run your own business? If so, you may want to consider working in the office of Bryan Ross - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency

Requirements

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
Ability to make presentations to potential customers
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Customer Service Manager - State Farm Agent Team Member

Bryan Ross - State Farm Agent

Chandler, AZ

About the Company

Bryan Ross - State Farm Agent

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