This bilingual Spanish Customer Service Representative role involves delivering exceptional support by responding to customer inquiries, guiding them on insurance options, and managing policies. You will assist with policy updates, claims, and provide personalized solutions through active listening and effective communication. Collaboration with team members and problem-solving are key responsibilities. Qualifications include strong verbal and written communication, customer service skills, multitasking, attention to detail, and proficiency with computers. Previous experience in customer service or insurance is preferred. The position offers growth opportunities, paid time off, and valuable career experience. Hours are weekdays 9-5, with a salary range of $38,000-$55,000 annually. The team helps customers with auto, home, life insurance, and retirement planning in a supportive environment. Agents are independent contractors, and employees are hired by individual agents.
Customers and communities rely on us to help them face life's uncertainties. They come to us for guidance with insurance needs, financial planning, and strengthening the community.