Business Growth, Communication Skills, Customer Experience, Customer Relations, Customer Service Management, Customer Support/Service, Customer Training, Farm Management, Financial Services, Insurance, Interpersonal Skills, Marketing, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Risk Management, Team Player, Writing Skills
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
ROLE DESCRIPTION:
A Fast-Growing State Farm Agency is seeking a qualified professional to join their team for the role of Insurance Customer Care Specialist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through taking care of customer needs and providing remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
RESPONSIBILITIES:
- Connect with clients on a daily basis over the phone or in person on their insurance and financial services needs.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
REQUIREMENTS:
- Property and Casualty license is preferred
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Self-motivated
- Proactive in problem solving
- Ability to work in a team environment
- Achieve mutually agreed upon marketing goals
BENEFITS:
- Salary plus bonuses
- Paid time off
- Valuable experience
- Growth potential/Opportunity for advancement within my office
J
JT Reisdorph - State Farm Agent