Our client is looking for a Customer Service Manager to
Essential Duties and Responsibilities:
* Manage key customer accounts from RFQ through delivery.
* Lead contract reviews and order management.
* Oversee on-time delivery (OTD), backlog, and capacity alignment.
* Handle quality concerns and engineering change orders (ECOs).
* Lead and develop customer service/program management staff.
Requirements:
* Prior experience in electro-mechanical/contract manufacturing preferred.
* Understanding of ERP/MRP systems, purchasing, and production planning.
* Experience with Microsoft Office tools (Project, Word, PowerPoint, Excel, Visio, etc.).
* 3 years of relevant experience
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Synerfac Technical Staffing