Customer Service Manager – Children’s Lighthouse Parker

Children's Lighthouse Parker

Parker, CO

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JOB DETAILS

SKILLS

Administrative Skills, Child and Youth Services, Childcare, Communication Skills, Customer Retention/Renewal, Customer Satisfaction, Customer Service Management, Customer Support/Service, Documentation, Email Software, Leadership, Marketing, Multitasking, Organizational Skills, Record Keeping, Sales, Telephone Skills

LOCATION

Parker, CO

POSTED

30+ days ago

Benefits:

401(k)
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement

Children’s Lighthouse Parker is looking for a warm, energetic, and highly organized Customer Service Manager to join our leadership team! This role is perfect for someone who loves building relationships, helping families, and creating an exceptional experience from the very first tour through enrollment and beyond.

What You’ll Do

Greet and assist prospective and current families
Lead tours and help families through the enrollment process
Answer phones, emails, and parent inquiries professionally and promptly
Support family retention and customer satisfaction initiatives
Maintain student records and enrollment documentation
Assist with marketing, community outreach, and events
Support center leadership with administrative and operational tasks
Create a welcoming, positive, and professional front-office environment

What We’re Looking For

Strong communication and customer service skills
Friendly, positive, and professional attitude
Excellent organization and multitasking abilities
Experience in childcare, education, hospitality, sales, or customer service preferred
Comfortable using computers, email, and office software
Passion for working with families and children

Why Join Children’s Lighthouse?

Supportive and family-focused work environment
Opportunity to make a meaningful impact in children’s lives
Professional growth opportunities
Competitive pay based on experience
Positive team culture

If you are passionate about customer service and love helping families find the perfect educational environment for their child, we would love to meet you!

Apply today and become part of the Children’s Lighthouse Parker family!

Customer Service Manager – Children’s Lighthouse Parker

Children's Lighthouse Parker

Parker, CO

About the Company

Children's Lighthouse Parker

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