The Customer Service Liaison facilitates hospice referrals by building relationships with healthcare providers, educating them on hospice services, and supporting patient transitions.
They collaborate with hospitals, physicians, and community partners to ensure timely admissions, coordinate communication among teams, and assist families with understanding hospice care.
Qualifications include healthcare experience, strong communication skills, and the ability to work independently and collaboratively.
Physical demands involve sitting, standing, and occasional lifting. The role promotes diversity and offers competitive compensation and benefits.