Customer Service Lead - Part-Time

Join our team as a Customer Service Lead if you have strong leadership skills, a friendly demeanor, and an interest in retail.

Overview: As a Part-Time Customer Service Lead, you'll guide daily customer service efforts, motivate associates, and ensure a friendly, efficient shopping experience. You'll lead by example, focusing on a customer-first approach, professionalism, and the company's core values. Your responsibilities include interacting with customers, resolving issues promptly, and maintaining a tidy front end.

Key Responsibilities:

• Model company values and standards for the team.
• Enhance friendliness, checkout speed, and customer feedback.
• Maintain an organized front end and troubleshoot register issues.
• Coordinate breaks and monitor schedule adherence.

Requirements: Flexibility to work early mornings, nights, weekends, and holidays. Ability to lift 40 lbs, stand, and walk for extended periods.

Enjoy competitive pay ($16.50/hr), flexible hours, discounts, and potential benefits such as medical coverage, 401(k), paid time off, and holidays. We offer training and growth opportunities in a fun, team-oriented environment. Burlington is an equal opportunity employer committed to diversity.