Customer Relations, Customer Support/Service, Identify Issues, Leadership, Lift/Move 40 Pounds, Maintain Compliance, Resolve Customer Issues, Retail, User Interface/Experience (UI/UX)
Join our team as a Customer Service Lead and utilize your leadership, friendly demeanor, and retail interest in a fast-paced environment.
As a Part-Time Customer Service Lead, you'll support the store team by guiding daily customer service efforts, motivating associates, and ensuring a positive shopping experience. You'll model company values, promote friendliness, efficiency, and professionalism, and address customer needs proactively.
- Lead by example, upholding core values and back-of-house standards.
- Enhance customer interactions by focusing on friendliness, quick checkout, and positive feedback.
- Maintain a neat front-end area and troubleshoot register issues.
- Coordinate breaks and monitor schedule adherence.
Requirements include flexible hours, physical ability to lift 40 lbs., and standing/walking for extended periods. Benefits include competitive pay, flexible hours, associate discounts, and potential eligibility for benefits and paid time off. We foster a supportive, growth-oriented environment for our associates.
Location: Thornton, $16.50/hour, Part-Time, Store Associate category.