We are seeking a detail-oriented Customer Service Representative in the travel industry to join our remote team with a flexible schedule.
In this role, you'll assist clients via phone, email, or chat with bookings, quotes, itineraries, and travel recommendations, ensuring a smooth experience before, during, and after trips.
Responsibilities include managing travel changes and cancellations, maintaining client profiles, collaborating with vendors, and following up post-travel to ensure satisfaction.
Qualifications include strong communication and problem-solving skills, customer service experience (preferably in travel or hospitality), self-motivation, organization, and proficiency with online booking tools.
Perks include full training, travel discounts, flexible remote work, growth opportunities, and performance bonuses.