Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Whole Foods

Nashua, NH

JOB DETAILS
SALARY
$20.05–$35 Per Hour
SKILLS
Analysis Skills, Capacity and Performance Management, Coaching, Customer Experience, Customer Service Management, Customer Support/Service, Diversity, E Programming Language, Leadership, Maintain Compliance, People Management, Performance Analysis, Performance Metrics, Physical Demands, Process Improvement, Retail, Retail Management, Safety Compliance, Team Lead/Manager, Team Player, eCommerce
LOCATION
Nashua, NH
POSTED
1 day ago

This role supports store leadership in managing Customer Service & E-Commerce programs, focusing on checkout, grocery delivery, and pickup operations.
Responsibilities include ensuring excellent customer experience, monitoring performance metrics, managing capacity and labor, and maintaining safety and regulatory compliance.
It involves coaching team members, fostering teamwork, and improving processes.
The position requires strong task management, communication, leadership, and analytical skills, with retail supervisory experience.
Physical demands include lifting, standing, and working in varied environments.
The hourly wage ranges from $20.05 to $35.00, with benefits offered.
Candidates should demonstrate commitment to diversity, safety, and operational excellence.

About the Company

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Whole Foods