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Customer Service Dispatcher & Sales Coordinator On Site(Rock Star)

MG3HVAC LLC

Charlotte, NC

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JOB DETAILS
SKILLS
Calendar Management, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Dental Insurance, Detail Oriented, Maintenance Services, Multitasking, Operations, Organizational Skills, Professional Services, Resolve Customer Issues, Sales, Sales Support, Service Delivery, Team Player, Telephone Skills, Track Customer Issues, Training/Teaching
LOCATION
Charlotte, NC
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources

About Us


At Quality Pro Services, we pride ourselves on delivering top-notch service with professionalism, speed, and a customer-first mindset. We're growing fast and looking for a dynamic, high-energy team player who thrives in a fast-paced environment and loves helping people.


The Role


We’re looking for a rock star Customer Service Dispatcher & Sales Coordinator to be the heartbeat of our daily operations. This role is perfect for someone who can juggle multiple priorities, communicate clearly, and turn every customer interaction into a positive experience.


What You’ll Do


  • Answer incoming calls and respond to customer inquiries with professionalism and enthusiasm
  • Service Titan experience
  • Schedule and dispatch service technicians efficiently
  • Coordinate daily job calendars and adjust in real-time as needed
  • Support sales efforts by following up with leads and assisting with estimates
  • Maintain accurate customer records and job details
  • Handle customer concerns and resolve issues quickly and effectively
  • Work closely with the team to ensure smooth operations and excellent service delivery
What We’re Looking For


  • Strong communication skills (phone, text, and email)
  • Highly organized with strong attention to detail
  • Ability to multitask and stay calm under pressure
  • Positive attitude and team-first mindset
  • Customer service and/or dispatching experience preferred
  • Sales support or coordination experience is a plus
  • Tech-savvy and comfortable with scheduling/CRM software
Why You’ll Love It Here


  • Flexible part-time schedule
  • Supportive, team-oriented environment
  • Opportunity to grow with a fast-moving company
  • Make a real impact every day
How to Apply


If you’re ready to bring energy, organization, and customer service excellence to our team, we’d love to hear from you!


Send your resume and a brief note about why you’d be a great fit.


Quality Pro Services is an equal opportunity employer.


About the Company

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MG3HVAC LLC