Administrative Skills, Billing, Communication Skills, Customer Support/Service, Equal Employment Opportunity (EEO), Microsoft Office, Organizational Skills, Problem Solving Skills
LOCATION
Cincinnati, OH
POSTED
1 day ago
This role is for a Customer Service Coordinator based in Cincinnati, Ohio, supporting transportation shipment activities. The position offers comprehensive training to become a subject matter expert in specific freight modes, assisting sales teams and ensuring smooth logistics operations. Compensation starts at $16.50/hour plus a $2.50 shift differential, with benefits including health, dental, vision, 401(k), tuition reimbursement, and employee discounts. Responsibilities include managing administrative tasks, scheduling shipments, resolving issues professionally, providing excellent customer service, and supporting billing processes. Candidates should have 1+ year of customer service experience, strong communication skills, proficiency in MS Office, and the ability to work weekends. Employment visa sponsorship is not available. The company emphasizes career growth, a positive work environment, and equal opportunity employment.
About the Company
T
Total Quality Logistics
Look around. Virtually everything you use, wear, and eat has made its way to you thanks to the transportation industry - and specifically, truckload transportation. TQL provides the expertise, strategy, and solutions to get raw materials and finished products where they need to be 24/7/365.
We are a nationally recognized, proven leader in transportation logistics. We connect consumer product and industrial goods shippers with truck operators who transport their freight to market destinations across North America. Our 2,000-member workforce identifies the right trucks for particular freight loads, negotiates rates, and ensures on-time delivery. Our insistence on honest, straightforward communications minimizes missed shipments, delays, and product shortages on store shelves.
Our Clients In 2011, we worked with more than 7,000 customers and 50,000 carriers across North America to move more than 500,000 loads. We moved approximately 3,500 different types of commodities including fresh fruits and vegetables, packaged foods and beverages, meat and poultry, machinery and equipment, and much more. We are recognized experts in moving time-sensitive products, temperature controlled shipments, and cross-border moves.