Administrative Skills, Billing, Brokerage, Career Development, Cargo/Freight, Communication Skills, Customer Support/Service, Less Than Truckload (LTL), Microsoft Office, Operational Support, Organizational Skills, Problem Solving Skills, Schedule Development
LOCATION
Louisville, KY
POSTED
2 days ago
This role is for a Customer Service Coordinator in Louisville, KY, responsible for supporting shipment operations across transportation modes such as full-truckload, LTL, and drayage. The position offers comprehensive training, starting at $16.50/hour, with benefits including health coverage, 401(k), and employee perks. Key duties include becoming an expert in administrative tasks, managing shipment schedules, resolving issues professionally, providing excellent customer service, and supporting billing processes. Candidates should have at least one year of customer service experience, strong communication skills, proficiency in Microsoft Office, and a proactive work ethic. The role involves working in a fast-paced environment with growth opportunities and a focus on work-life balance. Employment visa sponsorship is not available. The company is a recognized leader in freight brokerage, emphasizing transparency, career development, and an inclusive workplace.**
About the Company
T
Total Quality Logistics
Look around. Virtually everything you use, wear, and eat has made its way to you thanks to the transportation industry - and specifically, truckload transportation. TQL provides the expertise, strategy, and solutions to get raw materials and finished products where they need to be 24/7/365.
We are a nationally recognized, proven leader in transportation logistics. We connect consumer product and industrial goods shippers with truck operators who transport their freight to market destinations across North America. Our 2,000-member workforce identifies the right trucks for particular freight loads, negotiates rates, and ensures on-time delivery. Our insistence on honest, straightforward communications minimizes missed shipments, delays, and product shortages on store shelves.
Our Clients In 2011, we worked with more than 7,000 customers and 50,000 carriers across North America to move more than 500,000 loads. We moved approximately 3,500 different types of commodities including fresh fruits and vegetables, packaged foods and beverages, meat and poultry, machinery and equipment, and much more. We are recognized experts in moving time-sensitive products, temperature controlled shipments, and cross-border moves.