Customer Service Coordinator

Total Quality Logistics

Greenville, SC

JOB DETAILS
SKILLS
Administrative Skills, Billing, Communication Skills, Customer Support/Service, Less Than Truckload (LTL), Microsoft Office, Organizational Skills, Problem Solving Skills
LOCATION
Greenville, SC
POSTED
2 days ago

This role is a Customer Service Coordinator based in Greenville, SC, supporting transportation shipment activities across modes like Full-truckload and Less-Than-Truckload.

It offers starting pay at $16.50/hr, comprehensive benefits including health, dental, vision, 401(k), and perks like tuition reimbursement.

Responsibilities include becoming a subject matter expert, managing administrative tasks, scheduling shipments, resolving issues professionally, providing excellent customer service, and supporting billing.

Preferred candidates have 1+ year customer service experience, strong communication skills, proficiency in Microsoft Office, and a responsible work ethic.

Note: Visa sponsorship is unavailable. The position is at a company recognized as a Great Place to Work, with opportunities for career growth and a supportive environment.

About the Company

T

Total Quality Logistics

Look around. Virtually everything you use, wear, and eat has made its way to you thanks to the transportation industry - and specifically, truckload transportation. TQL provides the expertise, strategy, and solutions to get raw materials and finished products where they need to be 24/7/365.

We are a nationally recognized, proven leader in transportation logistics. We connect consumer product and industrial goods shippers with truck operators who transport their freight to market destinations across North America. Our 2,000-member workforce identifies the right trucks for particular freight loads, negotiates rates, and ensures on-time delivery. Our insistence on honest, straightforward communications minimizes missed shipments, delays, and product shortages on store shelves.

Our Clients
In 2011, we worked with more than 7,000 customers and 50,000 carriers across North America to move more than 500,000 loads. We moved approximately 3,500 different types of commodities including fresh fruits and vegetables, packaged foods and beverages, meat and poultry, machinery and equipment, and much more. We are recognized experts in moving time-sensitive products, temperature controlled shipments, and cross-border moves.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1997
WEBSITE
http://www.tql.com/