Customer Service Coordinator/ CSC Rehab

Join our team as a day shift, full-time, Admitting-ER&OP Registration Customer Service Coordinator (CSC) in Albuquerque, NM. 

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.  
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.  
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.  

Get to Know Your Team: 

• Lovelace UNM Rehabilitation Hospital includes state-of-the-art rehabilitation services for patients recovering from healthcare conditions. It is the only rehabilitation hospital in the state accredited in six programs by the Commission on Accreditation of Rehabilitation Facilities.

• Provides direct customer service and front desk assistance for assigned departments, including but not limited to admitting, registering, scheduling, and verifying insurance.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Job Requirements: 

• High School Diploma or GED equivalent.
• Medical Terminology Knowledge.
• Knowledge of insurance plans.
• One (1) year of previously related experience.

Preferred Job Requirements:  

• Associate’s Degree in a related field of study.
• Previous medical office experience.
• Heart Saver.