LHH is seeking a detail‑oriented and service‑driven Customer Service Coordinator to support daily operations for a major commercial property firm in Sandy Springs, GA. This role is highly visible and plays a key part in delivering a polished tenant and visitor experience while providing administrative and operational support to the Property Management team.
What You'll Do
Serve as the first point of contact for tenants, vendors, contractors, and visitors, delivering a professional and welcoming experience
Handle incoming calls, inquiries, and service requests, routing and resolving issues whenever possible
Create, update, and track work orders and preventive maintenance requests within the property management system
Support tenant relations initiatives including move‑ins/outs, welcome packages, building communications, and tenant events
Maintain certificates of insurance and vendor compliance documentation
Assist with scheduling, calendar coordination, mailings, filing, and general office administration
Support Property Management and Engineering teams with clerical and operational tasks as needed
Maintain organized digital and physical records to ensure accuracy and compliance
Remain knowledgeable on building procedures and assist during emergency situations when required
What We're Looking For
High school diploma or GED required; Bachelor's degree preferred
2+ years of experience in customer service or administrative support (real estate or property management a plus)
Strong customer service mindset with professional verbal and written communication skills
Highly organized, detail‑oriented, and able to manage multiple priorities efficiently
Comfortable working in a fast‑paced, on‑site office environment
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint); Yardi experience preferred
Dependable, adaptable, and motivated by supporting a collaborative team
Why Join Us
Work in a professional, Class A commercial property environment
Be part of a collaborative and service‑focused property management team
Gain exposure to property operations, tenant relations, and facilities coordination
Job Details
In Office (M-F)
Full Time
Direct Hire
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $50,000.00 to $52,000.00 per year
Search managed by: TroyElan Richardson
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.