Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Organizational Skills, Problem Solving Skills, Sales Support, Time Management
LOCATION
Cincinnati, OH
POSTED
1 day ago
This entry-level, second-shift Customer Service Coordinator role in Cincinnati, Ohio, involves managing high volumes of inbound and outbound communications to ensure timely shipments. The position requires resolving shipping issues promptly, maintaining accurate documentation, and collaborating with sales and support teams. Ideal candidates are customer-focused, organized, detail-oriented, and thrive in a fast-paced environment. Compensation starts at $16.50/hour plus a $2.50 shift differential, with benefits like health coverage, 401(k), and career growth opportunities. The company values a strong work ethic, professionalism, and teamwork, offering a supportive workplace committed to excellence. Note: Visa sponsorship is not available for this role.
About the Company
T
Total Quality Logistics
Look around. Virtually everything you use, wear, and eat has made its way to you thanks to the transportation industry - and specifically, truckload transportation. TQL provides the expertise, strategy, and solutions to get raw materials and finished products where they need to be 24/7/365.
We are a nationally recognized, proven leader in transportation logistics. We connect consumer product and industrial goods shippers with truck operators who transport their freight to market destinations across North America. Our 2,000-member workforce identifies the right trucks for particular freight loads, negotiates rates, and ensures on-time delivery. Our insistence on honest, straightforward communications minimizes missed shipments, delays, and product shortages on store shelves.
Our Clients In 2011, we worked with more than 7,000 customers and 50,000 carriers across North America to move more than 500,000 loads. We moved approximately 3,500 different types of commodities including fresh fruits and vegetables, packaged foods and beverages, meat and poultry, machinery and equipment, and much more. We are recognized experts in moving time-sensitive products, temperature controlled shipments, and cross-border moves.