Sign upLog in

Customer Service Coordinator # 26-13589

US Tech Solutions, Inc.

Corning, NY

Apply
JOB DETAILS
SALARY
$18–$19 Per Hour
SKILLS
Administrative Skills, Call Centers, Communication Skills, Conference Management, Customer Relations, Customer Support/Service, Event Management, Order Management, Order Processing, Organizational Skills, Record Keeping, Schedule Development, Time Management
LOCATION
Corning, NY
POSTED
26 days ago

Duration: 9 Months
 
Job Description:
  • The Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events.
 
Responsibilities:
  • Customer Support: Provide exceptional service to internal customers via phone/email/Teams
  • Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries.
  • Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software.
  • Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion.
  • Event Coordination: Assist department groups in planning and executing customer events.
  • Recordkeeping: Maintain accurate records of requests, orders, and communications.
  • Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards.
 
Experience:
  • Preferred: Previous experience in a call center, customer service, or administrative support role.
  • Customer service or call center experience preferred
 
Skillsets:
  • Call center
  • Scheduling
  • Work Order Management
  • Recordkeeping
  • Phone/email communication
 
Education:
  • 2-year associate’s degree or work experience equivalent preferred
 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
 
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. 
 

About the Company

U

US Tech Solutions, Inc.