Sign upLog in

Customer Service Centralized Patient Scheduler

Iconma

Costa Mesa, CA

Apply
JOB DETAILS
SALARY
$22–$25 Per Hour
SKILLS
Customer Support/Service, Diagnostic Radiology, Electronic Medical Records, English Language, Epic Systems, Health Insurance, Health Plan, Healthcare, Magnetic Resonance Imaging (MRI), Nuclear Medicine, Patient Care, Radiography, Radiology, Schedule Development, Telephone Triage, Test Plan/Schedule, Ultrasound
LOCATION
Costa Mesa, CA
POSTED
4 days ago
Our Client, a Healthcare company, is looking for a Customer Service Centralized Patient Scheduler for their Costa Mesa, CA location.
 
Responsibilities:
  • The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certication to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
 
Requirements:
  • For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
  • Required Skills & Experience:
  • One (1) – three (3) years of customer service experience.
    MUST HAVE 2+ years DIRECT radiology diagnostic testing scheduling experience – e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine. -
    Health insurance verification knowledge
    PREFERRED: - Epic EMR experience.
  • Required Education:
  • High School Diploma or equivalent.
  • Required
  • Radiology
  • Appointment Scheduling
  • Customer Service
  • Phone Call Handling
  • Additional
  • Pre-Certification Processes
  • Data Utilization
  • Technology Usage
  • Languages:    
  • English( Speak, Read, Write )
 
Why Should You Apply? #mcb
 

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/