Customer Service Associate - Temporary

Walgreens

Yuma, AZ

JOB DETAILS
LOCATION
Yuma, AZ
POSTED
23 days ago
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7433675
- Models and delivers a distinctive and delightful customer
experience.
- Registers sales on assigned cash register, provides customers with
courteous, fair, friendly, and efficient checkout service.
Customer Experience
- Engages customers and patients by greeting them and offering
assistance with products and services. Resolves customer issues and
answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer experience,
including interpersonal habits (e.g., greeting, eye contact,
courtesy, etc.) and Walgreens service traits (e.g., offering help
proactively, identifying needs, servicing until satisfied, etc.).
Operations
- Provides customers with courteous, friendly, fast, and efficient
service.
- Recommends items for sale to customer and recommends trade-up and/or
companion items.
- Registers customer purchases on assigned cash register, collects
cash and distributes change as requested; processes voids, returns,
rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes
inventory, and maintains records. Checks in and prices merchandise
as required or as directed by store manager or communicated by the
shift leader.
- Implements Company asset protection procedures to identify and
minimize profit loss.
- Ensures compliance with state and local laws regarding regulated
products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal,
super structures, and sale merchandise. Completes resets and
revisions as directed.
- Assists with separation of food items (e.g., raw foods from
pre-cooked) and product placement as specified by
policies/procedures (e.g., raw and frozen meats on bottom shelves).
For consumable items, assists in stock rotation, using the first in,
first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital
passport photo service, poster print and creative machine,
suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture
Care Plus, fills orders (pick items), delivers orders to customers
as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean,
neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains
respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Attends training and completes PPLs requested by Manager or assigned
by corporate.


Basic Qualifications
- Must be fluent in reading, writing, and speaking English. (Except in
Puerto Rico)
- Requires willingness to work flexible schedule, including evenings
and weekend hours.


Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA
applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will
consider for employment qualified applicants with arrest and conviction
records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a
variety of factors including geography, skills and abilities, education,
experience and other relevant factors. This role will remai open until
filled. To review benefits, please click
here[jobs.walgreens.com/benefits](https://jobs.walgreens.com/benefits).
If you are applying on a job board or unable to click on the link,
please copy and paste this URL into your browser
jobs.walgreens.com/benefits

About the Company

W

Walgreens

Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry. Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise. At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis. Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance. Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
WEBSITE
https://www.walgreens.com/