Customer Service Associate - 1st Shift
Educational requirements: High school diploma or GED; advanced computer skills, including working knowledge of QuickBooks and Excel; and 2 to 4 years of related work experience.
Reports to: Customer Service Manager.
Primary job responsibility: Purchase Order processing, Work Order Generation, support customers in providing updates to active orders and late shipments.
Essential functions of the position:
• Accepts, processes, and tracks sales orders; • Coordinates and shares order and product status to ensure on-time delivery. • With support from the Customer Service Manager, provides updates to inquiries on delivery times and product availability where appropriate; • Maintains customer files and other documentation; • Other related functions as needed.
Is the work described above checked by another individual? YES NO
Consistent motor skills and other requirements of the position:
• Persistent: Standing: (10)% Sitting: (80)% Walking: (10)% • Consistent lifting of up to 25 lbs. - Occasionally • Minimum lifting of 1 lb. - Frequently • Maximum carrying distance of up to 100 ft. - Rarely • Reaching - must be able to reach machines and/or materials up to 6 ft. from the floor - Rarely • Kneeling - Rarely • Climbing stairs - Rarely • Repetitive motion - right/left hand/wrist - Frequently • Repetitive motion - right/left foot/ankle - N/A • Continuous arm motions - Yes • Must be able to avoid potentially moving objects which could cause injury - Yes • Must be able to grasp and move objects consistently and regularly - Yes • Vision: intricate nature of work requires vision of 20/20 with or without corrective lenses - Yes • Must be able to use gaging equipment and tools - Yes • Must demonstrate ability to work productively and efficiently with others - Yes
Microspec offers competitive wages and benefits, including:
• Sign-On Bonus • Comprehensive Health Insurance • Matching 401K plan annually after 1 year • Entry-level 2 weeks paid vacation • 64 Hours personal/sick time (unused time paid out at the end of the year) • Annual discretionary bonus • Salary range: $22-$24 per hour based on experience