Customer Service Associate

Confidential

Mickleton, NJ

JOB DETAILS
SALARY
$39,000–$59,000 Per Year
SKILLS
Calendar Management, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, F5 Network Software, Interpersonal Skills, Operations, Order Delivery, Organizational Skills, Team Player
LOCATION
Mickleton, NJ
POSTED
1 day ago

Position Overview

We are currently hiring a Customer Service Associate to support in-person customer interactions at pre-scheduled community events and outreach locations. This role focuses on providing information, assisting with inquiries, and delivering a positive customer experience.

This is a full-time position ideal for someone who enjoys working with people, staying active, and being part of a team-oriented environment.

Key Responsibilities

  • Provide friendly, professional customer service at event locations

  • Answer questions and share accurate information with customers

  • Assist with event setup and breakdown as needed

  • Maintain a clean and organized workspace

  • Work collaboratively with team members to ensure smooth daily operations

  • Follow established guidelines and processes when interacting with customers



  • Strong communication and interpersonal skills

  • Ability to work in a fast-paced, team-oriented environment

  • Reliable and consistent attendance

  • Positive attitude and willingness to learn

  • Previous customer service experience is a plus, but not required

What We Offer

  • Paid training and ongoing support

  • Opportunities for advancement based on performance

  • Team-oriented work environment

  • Consistent full-time schedule

Additional Information

  • This is an in-person role involving customer interaction at events and designated locations

  • Travel within the local area may be required

How to Apply

Submit your application to be considered. Qualified candidates will be contacted by our team to discuss next steps.



Compensation details: 39000-59000 Yearly Salary



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About the Company

C

Confidential

American Equity Mortgage, Inc., is one of the nation’s leading mortgage lenders with a proven history of success. For 20 years we have held integrity, leadership, strength and stability making us highly respected in the industry, as well as throughout the communities we serve. We are committed to our customers by specializing in helping people save money through mortgage refinancing, debt consolidation, and home purchase loans. Our employees are continually growing with our ongoing, coaching culture, training and support along with upward mobility promoting from within our organization. Our commitment to helping others carries into social responsibility to support, assist and empower communities with our private foundation known as AEM Cares, along with our corporate giving program to help and enable charitable causes nationwide reach their goals.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Financial Services
WEBSITE
https://www.americanequity.com