Location
:
United States, Greenville, South Carolina
1.
Job skills
Finance, HR and Administration
2.
Type
Contract
Job id
168636
Salary
$ 30 Hourly
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Lauren Sayers
I manage this role
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Our client is proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our personnel, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you are invited to apply for this role.
Summary:
Our client is seeking a detail-oriented and customer-focused Entry-Level Customer Service Associate to support payroll operations. This role serves as a key point of contact for employees, providing timely assistance with timesheets, payroll inquiries, and onboarding-related support. The ideal candidate is organized, responsive, and committed to delivering high-quality service in a fast-paced environment.
Key Responsibilities:
+ Monitor and manage payroll-related inboxes, responding promptly and professionally to employee inquiries
+ Provide customer service support to employees regarding payroll processes, policies, and timekeeping systems
+ Assist new hires with timesheet completion, system navigation, and understanding payroll procedures
+ Review daily timekeeping reports to identify missing or incomplete timesheets
+ Proactively follow up with employees and supervisors to ensure timely and accurate timesheet submission
+ Maintain accurate records of communications and issue resolution within internal systems
+ Support payroll team with administrative tasks and process improvements as needed
+ Ensure compliance with company policies and payroll deadlines
Preferred Qualifications:
+ Strong communication skills with a customer-focused approach
+ High attention to detail and ability to manage multiple priorities
+ Proficiency in Microsoft Office (Outlook, Excel, Word)
+ Ability to work independently and collaboratively in a team environment
+ Experience with timekeeping or payroll systems
+ Basic understanding of payroll processes and policies
+ Strong problem-solving and follow-up skills
TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here (https://forms.office.com/Pages/ResponsePage.aspx?id=\_kyGdW3ynEG2ncY4aVtVM-Ae8m-ZY39DmkVklULkcVtUNFFBR1g2Sk1EUExNWFpKVTZHRlNTRldaRC4u)
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.