The Assistant Customer Service Manager supports daily front-end operations, assisting the Customer Service Manager in delivering excellent service and training associates.
They promote a friendly atmosphere, ensure policy compliance, and resolve customer issues promptly.
The role involves leading, motivating, and coaching staff, managing schedules, and maintaining store standards in safety, cleanliness, and productivity.
Qualifications include passion for people, customer service excellence, initiative, organization, communication skills, ServSafe certification, and eligibility to work in the U.S.
Key responsibilities encompass team development, overseeing checkout efficiency, controlling expenses, and ensuring legal compliance.
Physical demands include lifting, standing, and working in various conditions.
The position offers a hiring range of $19.40 - $25.20 per hour.