Customer Service Assistant

Investors Title

College Station, TX

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JOB DETAILS

SKILLS

Administrative Skills, Communication Skills, Contract Processing, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, File Maintenance, Multitasking, Order Processing, Organizational Skills, Problem Solving Skills, Team Player, Transaction Processing/Management

LOCATION

College Station, TX

POSTED

3 days ago

Customer Service Assistant
University Title Company
College Station, TX (in-office)

University Title Company is seeking a Customer Service Assistant to join our team. In this fast-paced, customer-focused role, you'll serve as a key part of the title process by supporting order intake, maintaining accurate files, assisting customers, and helping ensure transactions move smoothly from the start. This is an excellent opportunity for someone who enjoys organization, teamwork, and providing exceptional service in a collaborative environment.

Why You'll Love This Role:

Play an important role in keeping title transactions organized and moving forward efficiently
Interact with customers and team members throughout the transaction process
Gain exposure to multiple aspects of title operations and customer service

What You'll Do:

Receive and process new contracts and orders
Review incoming orders and obtain any missing information needed to open files
Enter orders into Qualia and maintain accurate file documentation
Obtain tax information and order tax certificates
Receive, deposit, and process earnest money transactions
Assist customers and provide exceptional customer service
Coordinate title work for out-of-county orders
Support the team with additional administrative and operational tasks as needed

What We're Looking For:

Strong customer service and communication skills
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office applications and general computer systems
Comfortable learning new software and technology platforms
Professional, dependable, and adaptable with changing priorities
Strong problem-solving skills and ability to work independently and as part of a team

University Title's Core Values
We treat all individuals with respect and dignity.
We strive to be an employer of choice in our markets.
We are responsibility to the communities we work in to be an excellent corporate citizen.

The Company is an equal-opportunity employer. As such, the Company offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status and other protected class characteristics.

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Customer Service Assistant

Investors Title

College Station, TX

About the Company

Investors Title

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