New!
Customer Support Representative HelloGov AI
Miami, FL3 days ago
- $50,000 Per Year
- Full-time
Highlights
Strong Organizational Skills, Managing Processes, Computer savvy, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control, Customer Service Orientation, Teamwork. Manage EDI functions, including coordination of new customer setup, electronic order receipt and transmission of electronic invoices.
Numbers & Facts
| Location | Fort Lauderdale, FL |
Description
Responsibilities will include but not limited to:
- Daily email correspondences with warehouse & customers
- Receive and process customer POs to warehouse
- Create final invoicing, credit memos and corresponding documents to the customer.
- Coordinate transportation of delivered shipments, using approved carriers.
- Updating daily sales and order logs.
- Manage EDI functions, including coordination of new customer setup, electronic order receipt and transmission of electronic invoices
- Solve QC and QA related issues for customers along with QA dept.
- Deliver information to customers in a timely manner.
- Work with imports team to ensure inventory levels are kept within safety levels
- Daily and weekly reporting of invoicing status to VP and Director of Sales for Club
- Reporting Skills
- Administrative Writing Skills
- Microsoft Office Skills (Outlook, Excel, Word, PowerPoint)
- Excellent written and verbal communication skills
- Strong Organizational Skills, Managing Processes, Computer savvy, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control, Customer Service Orientation, Teamwork
- EDI/SPS Commerce experience preferred
- Fluent in English.
- Training to learn Microsoft BC (computer software).
- Experience: 1 year's minimum experience working in related field
- Undergraduate Degree
- Job Type: Full-time
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