Customer Service Agent - BOS Airport

PrimeFlight Aviation Services

East Boston, MA

JOB DETAILS
SALARY
SKILLS
Background Investigation, Communication Skills, Customer Support/Service, English Language, Lift/Move 70 Pounds, Maintain Compliance, On Site Support, Problem Solving Skills, Security Compliance
LOCATION
East Boston, MA
POSTED
1 day ago

Full-time, on-site Customer Service Agent position at BOS Airport, offering $22.75/hour.

Responsibilities include greeting passengers, assisting with check-in, boarding, and inquiries, providing flight information, handling baggage, resolving issues, and ensuring compliance with security and airline policies. Collaboration with airport staff and maintaining high customer service standards are essential.

Qualifications include being 18+, effective English communication, 1+ year customer service experience, ability to work flexible shifts, pass background checks, and handle physical tasks like lifting up to 70 pounds and prolonged standing.

Benefits include health insurance, 401(k), paid time off, and career growth opportunities. Physical and environmental demands may involve noise, repetitive motions, and working in varied indoor/outdoor conditions. Equal opportunity employer.

About the Company

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PrimeFlight Aviation Services