Administrative Skills, Background Investigation, Business Writing, Communication Skills, Customer Support/Service, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Newsletter, Presentation/Verbal Skills, Reporting Skills, Resolve Customer Issues, Team Player, Writing Skills
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Job Type
Full-time
Description
Love Where You Work!
At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play. As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless.
Position: Customer Service Administrator
Location: West Cincinnati Association District Office - Cincinnati, OH
Pay Rate: $19/hour
Schedule: Monday - Friday, 8:30am to 5pm
What You'll Do as a Customer Service Administrator:
- Serve as the primary point of contact for residents and homeowners in your portfolio.
- Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
- Address customer service inquiries and provide feedback to Association Managers.
- Prepare newsletters, community mailings, and other clerical tasks.
- Communicate with Board members regarding project updates and tasks.
What We're Looking For:
- 6+ months of experience in customer service or administrative roles.
- Strong written and verbal communication skills.
- Proficiency in MS Office products.
- Experience drafting reports and business correspondence.
- The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
- Willingness to undergo a drug and background check if offered the position.
Why Join Towne Properties?
- Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.
- Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts.
- Professional Growth: Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career!
- Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect.
Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
- 6+ months of experience in customer service or administrative roles
- Proficiency in MS Office products (Outlook, Word, Excel)
Salary Description
$19 per hour
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Towne Properties Asset Management Co