Billing, Business Development, Communication Skills, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Customer Training, Detail Oriented, Insurance, Licensing, Problem Solving Skills, Reimbursement, Resolve Customer Issues, Sales, Training/Teaching
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Free uniforms
CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER
Full Time in Tucson - AZ
Benefits
- 401(k) matching
- Competitive salary
- Paid time off
ROLE DESCRIPTION
As a Customer Service Representative with the Andy Manchanda State Farm Agency, you will create the exceptional client experiences that drive our success. If you have a strong attention to detail and a passion for helping people, this role is the ideal starting point for your career. You will grow professionally by resolving inquiries, collaborating with our team, and anticipating the needs of the community members we serve. This position offers a rewarding path to enhance your skills and advance your career within a thriving, customer-focused insurance agency
We look forward to connecting with you if you are the empathetic, customer-focused team member we’re searching for, especially growth minded, driven candidates, we anticipate internal growth opportunities to help you advance.
RESPONSIBILITIES
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Track record and experience in selling to existing customers, while assisting them.
QUALIFICATIONS
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Relationship building
BENEFITS
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Valuable career-building experience
- Licensing reimbursement after 3 months from start date
- Signing bonus for pre-licensed professionals
Compensation $37,000.00 - $70,000.00 per year
A
Andy Manchanda - State Farm Agent