Campaigns, Communication Skills, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, Leadership, Multitasking, Needs Assessment, Onboarding, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales, Sales Support, Service Delivery, Team Player, Time Management, Writing Skills
Prime Time Solutions, Inc. is looking for a Customer Relations Support to support our Verizon FiOS campaign in Worcester, MA.The Customer Relations Support role focuses on delivering a high level of service through face-to-face client interactions while also supporting sales efforts by identifying customer needs and recommending appropriate solutions.
What You’ll Do as a Customer Relations Support:
- Serve as a point of contact for clients regarding Verizon FiOS products and services
- Collaborate with internal team members to ensure efficient service delivery as a Customer Relations Support
- Maintain accurate documentation and organized records
- Support sales conversations by identifying client needs and presenting solutions
- Maintain ongoing communication to support client satisfaction and retention as a Customer Relations Support
- Provide accurate information and assist with inquiries in a timely and professional manner
Qualifications for the Customer Relations Support:
- Ability to manage multiple tasks with attention to detail
- Strong organizational and time-management skills
- Strong written and verbal communication skills
- Confidence in face-to-face communication and client engagement
- Professional demeanor and customer-focused mindset expected of a Customer Relations Support
- Previous experience in customer service or sales is preferred, but not required
What We Offer to Each Customer Relations Support:
- Opportunities for career development and advancement
- Supportive leadership and clear performance expectations
- Structured training and onboarding
- Professional and team-oriented work environment for every Customer Relations Support
If you are looking to grow as a Customer Relations Support in a role that combines face-to-face customer service and sales, apply today and take the next step toward a Customer Relations Support career path.
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Prime Time Solutions, Inc.