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Customer Relations Representative - State Farm Agent Team Member

Ronald Demyers - State Farm Agent

Montclair, NJ

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JOB DETAILS
SKILLS
Automotive Sales, Calendar Management, Call Volume, Cancer, Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Diversity, Financial Services, Insurance, Lead Generation, Licensing, Marketing, Multilingual, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Production Control, Spanish Language, Team Player, Training Program, Training/Teaching, Writing Skills
LOCATION
Montclair, NJ
POSTED
15 days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Company parties
  • 401(k) matching

About our Agency:
Our agency is built on collaboration, support, and a genuine passion for helping clients and one another succeed. With a team of 12 professionals, we foster an energetic, inclusive environment where every voice is heard, innovation is encouraged, and open communication is valued—even when conversations are tough. Community involvement is a core part of who we are, and our team regularly participates in charity runs, food drives, cancer walks, LGBTQ+ events, senior center outreach, and quarterly volunteer efforts, along with client appreciation events throughout the year.


We invest heavily in growth through ongoing training, mentorship, daily role plays, and access to conferences and certifications, while also supporting work-life balance with flexible schedules and a vibrant downtown office location surrounded by great restaurants and public transit. For our team, we offer competitive commissions, a health insurance stipend, paid time off, flexible scheduling, wellness support, and the tools needed to succeed. We’re a “work hard, play hard” team that celebrates wins, supports each other through challenges, and is always growing together—making this a great place for motivated, ethical, team-oriented individuals who want to build a meaningful and rewarding career.


Position Overview: 
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. 
 
Responsibilities: 
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Sell Home, Auto, Life and Certified Bank products 
  • Track Production / Call Volume / Marketing tactics 
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Bilingual Spanish required
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
 
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the Company

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Ronald Demyers - State Farm Agent