Customer Relations Representative - State Farm Agent Team Member

Rick Mottern - State Farm Agent

Marietta, GA

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JOB DETAILS

SKILLS

Billing, Business Growth, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Dental Insurance, Health Insurance, Insurance, Licensing, Multitasking, Presentation/Verbal Skills, Team Player, Time Management, Training/Teaching, Vision Plan, Writing Skills

LOCATION

Marietta, GA

POSTED

30+ days ago

Benefits:

Simple IRA
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Health insurance
Vision insurance
Flexible schedule

ROLE DESCRIPTION:

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and providing remarkable customer experience.

Responsibilities include but not limited to:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.

Requirements:

Excellent communication skills - written, verbal and listening
Dedicated to customer service
Able to learn computer functions
Ability to multi-task and work in a team environment
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Customer Relations Representative - State Farm Agent Team Member

Rick Mottern - State Farm Agent

Marietta, GA

About the Company

Rick Mottern - State Farm Agent

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