Communication Skills, Customer Relations, Customer Support/Service, Health Insurance, Insurance, Multitasking, Problem Solving Skills, Team Building, Track Customer Issues, Training/Teaching
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Free food & snacks
Customer Relations Representative – The Voice & Heart of DTSF
Do you have the gift of gab, a knack for problem-solving, and a passion for people? Our Customer Relations Representatives are more than just the friendly voices on the other end of the line—they’re the heartbeat of our agency, the calm in the storm, and the ones who make our customers feel like family.
What You’ll Do:
- Be the first friendly face (or voice) our customers connect with—whether that’s answering questions, solving problems, or just making someone’s day better.
- Juggle phone calls, emails, and in-person chats with ease—like a customer-care ninja.
- Keep track of customer needs and follow up so they know we’re always in their corner.
- Translate “insurance talk” into “real-people talk” so customers feel empowered, not overwhelmed.
Why You’ll Love It:
- You’ll be a relationship-builder, problem-solver, and difference-maker all in one.
- Every day is different—you’ll never be bored.
- You’ll join a fun, supportive team that celebrates wins (big and small).
- You’ll get to be part of something bigger: helping protect what matters most to our customers.
What We’re Looking For:
- A people-person with excellent communication skills.
- A multitasker who thrives under pressure and keeps their cool.
- Someone who can listen, empathize, and take action.
- A positive, “let’s get this done” attitude.
Basically, if you love connecting with people, making them smile, and finding solutions—it’s not just a job, it’s a calling.
BENEFITS:
- Salary pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Help people in a complicated industry
- Great work life Balance- home every night
- Paid time off (vacation and personal/sick days)
- Health benefits (portion paid by me)
- Sponsored Team building events.
- Valuable career-building experience
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David Turnage - State Farm Agent