Customer Relations Representative - State Farm Agent Team Member

Brenda Wagner - State Farm Agent

Harrisburg, PA

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JOB DETAILS

SKILLS

Business Operations, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Field Sales, Health Insurance, Inside Sales, Licensing, Marketing, Multilingual, Operations, Presentation/Verbal Skills, Retail Sales, Spanish Language, Telemarketing, Training/Teaching, Writing Skills

LOCATION

Harrisburg, PA

POSTED

30+ days ago

Benefits:

Licensing Paid
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Brenda Wagner - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.

QUALIFICATIONS:

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
Bilingual Spanish preferred.

Customer Relations Representative - State Farm Agent Team Member

Brenda Wagner - State Farm Agent

Harrisburg, PA

About the Company

Brenda Wagner - State Farm Agent

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