Customer Relations Representative - State Farm Agent Team Member

Kat Stevenson - State Farm Agent

Fort Lauderdale, FL

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JOB DETAILS

SKILLS

Business Operations, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Field Sales, Inside Sales, Licensing, Marketing, Multilingual, Operations, Presentation/Verbal Skills, Reimbursement, Retail Sales, Sales Promotions, Spanish Language, Telemarketing, Training/Teaching, Writing Skills

LOCATION

Fort Lauderdale, FL

POSTED

30+ days ago

Benefits:

Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
I opened my agency on September 1, 2023, and since then our team has grown to four employees plus myself. We're all committed to building something exciting, supportive, and high-performing. We offer a stocked breakroom full of snacks, group life insurance, three weeks of paid vacation each year, unlimited commissions, bonus incentives tied to sales promotions, strong work–life balance, and reimbursement for licensing costs.

Our office is very active in the community through Habitat for Humanity, where we participate in build days twice a year, and we prioritize ongoing education and advancement opportunities so our team can continue to grow.

Our culture is truly work-hard, play-hard — we get things done, we have fun doing it, and we support one another along the way. If you’re motivated, upbeat, and excited to grow your career in a positive environment where effort is rewarded, you’ll feel right at home here.

ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Kat Stevenson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.

QUALIFICATIONS:

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
Bilingual Spanish preferred.

Customer Relations Representative - State Farm Agent Team Member

Kat Stevenson - State Farm Agent

Fort Lauderdale, FL

About the Company

Kat Stevenson - State Farm Agent

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