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Customer Relations Representative - State Farm Agent Team Member

Brandon Libunao - State Farm Agent

Fishers, IN

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JOB DETAILS
SKILLS
Community Support, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Insurance, Leadership, Life Insurance, Nonprofit, Problem Solving Skills, Reimbursement, Resolve Customer Issues, Retention Programs, Revenue Growth, Sports, Team Player, Track Customer Issues, Training/Teaching, Vision Plan
LOCATION
Fishers, IN
POSTED
30+ days ago
Benefits:
  • Life insurance
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

ABOUT OUR AGENCY:
I opened my agency in 2020 and have since built a strong, high-performing team of 17 talented professionals. My State Farm journey began in 2008 as a team member, and over the years I’ve gained valuable experience in leadership and developed a deep understanding of how the company operates. I’m passionate about sharing that knowledge with others, which is why I offer the aspirant program to team members who are interested in advancing their careers and potentially becoming agents themselves.

Community involvement is an important part of what we do. Our team actively participates in local events, sponsors sports programs, and supports a variety of nonprofit organizations throughout the city. Giving back and staying connected to the community we serve is a key part of our mission.

We also believe in taking care of our team. In addition to a supportive, growth-focused environment, we offer a comprehensive benefits package that includes vision, dental, life, and health insurance. Our office culture is fast-paced, collaborative, and focused on success — and we’re looking for motivated, self-starting individuals with a strong work ethic to join us.

If you’re looking for a place where you can grow your career, make a real impact, and be part of a motivated and supportive team, this could be the perfect fit for you.

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Brandon Libunao - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

About the Company

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Brandon Libunao - State Farm Agent