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Customer Service Jobs

Customer Relations Representative - State Farm Agent Team Member

Eric Mayer - State Farm Agent

Cincinnati, OH

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JOB DETAILS
SKILLS
Business Operations, Coaching, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Firefighting, Health Insurance, Identify Issues, Insurance, Interpersonal Skills, Marketing, Multitasking, National Sales, Nonprofit, Operations, Presentation/Verbal Skills, Resolve Customer Issues, Sales, Sales Prospecting, Strategic Planning, Team Player, Time Management, Track Customer Issues, Training/Teaching, Writing Skills
LOCATION
Cincinnati, OH
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Training & development
  • Company parties
  • Free food & snacks
  • Opportunity for advancement
  • Parental leave

Welcome to Eric Mayer State Farm! We are seeking good human beings who want to make a difference in the world around them. Our ideal candidate seeks personal growth every day, desiring to get 1% better through incremental gains and coaching. Our office culture is fun, competitive, and warmly demanding – we love to win, expect grit and greatness, and want solid teammates to join our already successful squad.

Benefits:


  • Long term development plans based on your goals
  • Comprehensive training outline
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance stipend
  • Opportunity for advancement within the agency
  • Paid time off
  • Training & development
  • Agent Aspirant Program for individuals ambitious to own a business
  • Office gatherings and events

ROLE DESCRIPTION:


As an account representative at Eric Mayer State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. If you are a motivated self-starter who thrives in a fast-pace, family-oriented environment this is a perfect opportunity for you.


Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team!



RESPONSIBILITIES:


  • Prospect new business accounts via outbound calling and referral activities
  • Use a customer-focused approach to provide information about insurance products and services
  • Diagnose customer needs to suggest additional products and services with our agency
  • Assist customers with policy applications and renewals, answering any questions they may have
  • Handle customer inquiries and provide timely responses with professional customer service
  • Maintain accurate records of customer interactions
  • Work with agent to establish and meet agency goals
 
QUALIFICATIONS:


  • Strong communication and interpersonal skills – written, verbal, and listening
  • Self-motivated
  • Ability to work in a team environment
  • Detail-oriented and able to multitask
  • Experience in customer service or sales preferred
  • Outgoing and sociable

COMPENSATION:


  • 45-65k+ per year, based on performance.
With our expanding and vibrant market, focus on team member development and training, and positive office culture, we are confident you will achieve high-earning compensation!


 


ABOUT US:


  • Eric Mayer State Farm in located in Blue Ash, OH. Eric has nearly 10 years of experience! The office consistently achieves national sales achievements and is highly regarded as a leader in the Cincinnati market. We offer comprehensive insurance products, including Auto, Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more.
  • Our agency is expanding, with plans to open a second location within the next 5 years.
  • We treat our customers like family, assisting with relocations and addressing all individual insurance concerns. Committed to community involvement, we volunteer at the local fire department and other non-profit initiatives.
  • Our team enjoys a vibrant workplace culture with regular monthly events like happy hours, social gatherings and the occasional office karaoke jam session. We also celebrate together with festive holiday parties, fostering a strong sense of community and pride for our company.

We can't wait to meet you!

About the Company

E

Eric Mayer - State Farm Agent

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