Cancer, Community Support, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Insurance, Leadership, Problem Solving Skills, Procurement Management, Resolve Customer Issues, Retention Programs, Revenue Growth, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’m currently in my 14th year as an agent, and our office is a close-knit team of five who focus on building long-term relationships with our customers. Before joining State Farm, I spent 12 years as a Purchasing Manager for Sherwin-Williams, which helped shape my leadership style and commitment to professionalism and consistency.
I earned my bachelor’s degree from Tiffin University and am married with three kids and twin one-year-old granddaughters. Family is a big part of my life, and that same sense of care and support carries into the way I run the agency. I’m also passionate about giving back and proudly support organizations like the Kierra Foundation for Childhood Cancer and Junior Achievement.
We offer PTO, paid holidays, and a Simple IRA with a company match, along with a strong emphasis on work-life balance. We believe in taking care of our team so they can build a stable, rewarding career.
Our mission is simple—we’re looking for someone who wants a career, not just a job. We value commitment, professionalism, and a long-term mindset. If you’re looking for a place where you can grow, feel supported, and build a lasting career, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Kyle Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
K
Kyle Hunt - State Farm Agent