Customer Relations Representative - State Farm Agent Team Member
Michael Garcia - State Farm Agent
Arlington, VA
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JOB DETAILS
SKILLS
Billing, Business Development, Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Insurance, Problem Solving Skills, Resolve Customer Issues, Revenue Growth, Training/Teaching
LOCATION
Arlington, VA
POSTED
30+ days ago
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
ROLE DESCRIPTION: We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office